We love doing custom orders, so if you have something in mind, please contact us here or via email at ideologyjewelry [!@] gmail.com
We reserve the right to cancel any sale at our discretion. If you have any questions, please feel free to contact us here or via email at ideologyjewelry [!@] gmail.com
We ship via USPS First Class standard, and will do our best to ship your order within 7 business days of receiving payment for it. Shipping times may vary, due to the volume of orders, as Ideology is run independently. Please contact us in advance if you need your order by a certain time.
A tracking number will be sent as soon as it's available and will arrive via email from PayPal.
If you would like to upgrade your shipping to a faster service or receive it by a certain date, please let us know, and we will set up your listing accordingly. Insurance is also available for a fee.
Any international customs, duties, tariff, etc. are the responsibility of the buyer.
We do our best to package all items as carefully as we can within our means. We are not responsible for the care and handling of your package after shipment, as it is out of our hands. If your package is lost, stolen or damaged during shipment, you may contact the postal provider to see how the issue may be resolved. We strongly recommend getting insurance on alll orders. Please contact us to add insurance to your order.
Refunds and Exchanges
Refunds and exchanges are available for most items Items will be noted if excluded, the exception being mystery packages, which are always final sale (no refunds or exchanges on these). Items returned or exchanged must be in the condition they were when purchased. If you are unsatisfied with any other item within 7 days of the receipt, you can return or exchange the item. All you have to pay is the return shipping and any overages for an exchange if applicable.
Wholesale and Custom Orders
If you would like a custom order, custom item(s), or for wholesale inquiries, please contact us here or via email at ideologyjewelry [!@] gmail.com with your request.